FAQ

Quality Assurance

We carry the absolute "Best In Class" of all products #1 Rule is to make you "the client" very happy #2 Uncompromised Quality Standard that will beat all competitors

Payments Methods

95% of our payments are made OFFLINE Translation after entering your order you will be issued an INVOICE. We do not accept PAYPAL, Venmo, Cash App or any of the "normal services. Canadian Orders must all be paid via Interac E transfer, there is NO CREDIT CARD PROCESSING available for Canadian Clients. Bitcoin Select "coin payments" at checkout self-explanatory if you have experience with Bitcoin. If you would like more information on payments please sign in to get to the the CONTACT page

Shipping Guarantee

All products shipped will be guaranteed to pass customs. In the event that you do receive a seizure letter forward it to us so we many reship you another.

Do I have to be a certain age to purchase products?

Yes, you must be 18 years or older to purchase from our site.

What happens if my order gets lost in the mail system?

Upon receiving payment you will receive a shipping notification or a tracking number. If you chose the 'No Track' method and your order gets lost due to mishandling by the postage system we are not responsible for any lost packages. We’re always trying to increase the success rate with best shipping and packaging methods. But this is special business with customs issues. Reshipment policies are different based on order sizes and destination country. Please contact us with your order information to xxxx

How fast will my order be processed and shipped?

Same day shipping before 4pm MT. We pride ourselves in upholding unsurpassed customer service and providing you with an outstanding experience.

How should I store my peptides?

Peptides are supplied as lyophilized powder and are often hygroscopic. Place in closed dry environment with desiccants. Upon arrival, store lyophilized peptide in a freezer at -20 degrees C for best results. Ambient temperature during shipping does not affect product life and efficacy.

My order has arrived but is missing a product or one of my products is damaged!

If you receive the wrong item or your order has been damaged in some way please email info@99sarms.com with images and your order number and one of our customer service staff will contact you as soon as possible.