Shipping and Returns

We are very experienced international shippers.
 
All of our products are clearly labeled for scientific use only following USDA Importation #1105 guidelines and include TCSA certificate (Toxic substances control certification).
 
As a buyer, you acknowledge that you will conform to our terms and conditions laid out here.

SHIPPING AND RETURNS

 
We ship all orders through Canada Post, Monday through Friday.
 
All order funds received before 1 pm Pacific time will ship the same day!
 
All order funds received after 1 pm Pacific time on business days will ship the next business day.
 
Once you have the notification or tracking number, please allow time for it to enter the mail system before checking.
 
We strive to uphold the highest levels of quality customer service.
 
It is our ultimate goal at 99 SARMS to create life long relationships with our clients.
 
We will do everything in our power to ensure that your experience with us is one that makes you want to shop with us again and again.
 
If your order scanned as delivered and you have not received it, please contact us within 48 hours of delivery confirmation so that we can start a theft investigation.

DOMESTIC SHIPPING CANADA

Canadians are in for a treat many receive their packages the next day less than 24 hours later.

Xpresspost tracked, please contact us if you would like us to send without a signature, all shipments within Canada require a signature by default.

PACKAGING SPECIFICATIONS

Most Parcels will mail in a 21 x 19 x 2 non-descript bubble mailer.

Powders will be in 5ml centrifuge vials or reagent bottles of 10ml, 20ml, 50ml, 100ml and up.

Products are appropriately labeled and sealed with the product name and CAS No. 

All international shipments are marked as a Certified Reference Material HS Code 3822.00.

If you order 3000mg of 1 product, you will receive 3000mg in one container. 

Peptide vials will be appropriately packaged for transport and labeled accordingly as Diagnostic laboratory reagents HS Code 3822.00.90.

Please pay attention to your vial labels on the packaging as the vials do not come individually labeled.

If you have ordered more than 1 type of peptide, you must mark the vials when you open the package.

All peptide vials have bright tops.

Depending on your location, we will make packaging modifications to ensure customs clearance.

INTERNATIONAL SHIPPING

Yes, we ship from Canada to the United States, Australia, Europe, United Kingdom and everywhere else in the world.

Various restrictions and regulations govern the international transport of research chemical products.

Please be aware and in compliance with your countries laws as you are solely responsible for the importation and any customs fees associated with and such.

Products will be accurately described on the customs declaration as required.

The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier. 

CHEAP INTERNATIONAL SHIPPING

FROM $7- $12 WORLDWIDE

This shipping method is very reliable, and one of the most affordable, 90% of the time, it is fast too.

When these parcels ship out, you will receive an email notification from Canada Post but not a tracking number.

We will also email you a picture of your parcel for peace of mind.

Please keep into consideration while this is still very fast an economical sometimes it may be slow.

Average delivery times are 5-10 Business days to the USA and 6-12 business days worldwide.

TRACKED PACKET

$12 AND UP TO THE USA FROM $35 TO AUSTRALIA

The tracked packet is the same speed as the economy international, but it does have semi-reliable tracking. However, it will often deliver without a delivery scan.

You will get email notifications on the parcels scanned points of arrival.

Estimated shipping times are 5-10 business days to the USA.

6-12 business days worldwide.

EXPRESS SHIPPING $31+

The Express shipping option which has a quick turn around after departure from the warehouse.
 
Costs Start around $31 for parcels to the USA and go all the way up to $78 for packages to Australia. 
 
The exact cost will be determined at checkout where you can select from the available shipping options.
 
Please note, when selecting this option, a signature will be required for your package. 

RETURN/REFUND POLICY

If you have any concerns with your order, please contact us. 

You do not need to send back damaged; they will be re-shipped and replaced at no cost to you. 

The items that we sell are peptides and, as such, could degrade if improperly handled.

As a result, we are unable to resell products once they have left our warehouse.

INCORRECT ITEMS

EVERY ONCE IN AWHILE, THERE IS A MISTAKE WITH AN ORDER.
 
IN THIS EVENT CONTACT US IMMEDIATELY AND LEAVE THE PACKAGE IN ORIGINAL CONDITION 
 

DAMAGED ITEMS IN SHIPMENT 

If you receive an order that is damaged, please contact us.
 
Please always contact us first because most issues we resolve very quickly.

MISSING PRODUCTS

If a product is missing from your order, then please contact us.
 
Once we can verify the legitimacy of the claim, then we will send the missing item to you.
 
All orders are documented and are photographed before shipping to avoid any fraudulent claims.

CHANGING YOUR ORDER

If your order has not yet been shipped and you wish to cancel or change your order,
please use the contact form, or respond to the order email sent to you and we will do our utmost to accommodate you. 
 
All Items are shipped safely and in a manner that ensures safe arrival.
 
If for any reason this is not the case, then please email us, and we will work with you.
 
Each case is handled individually.